Frequently Asked Questions

Registration

How do I register?


To find a class that is right for you, click on the green "Register Now" button in the top right hand corner of the home page. This will take you to our Family Portal. Within the Family Portal, you can search for classes based on program, age group, day of the week, skill level, etc. If you have questions about which class/skill level is right for your student, start by clicking on the "Which class is best for my student" tab below. Still have questions? Not a problem! Send us an email explaining your situation and we will get back to you shortly! info@mplsgymnastics.com




Can I register my student in the middle of the month?


Yes! You can register and join at any time! If you would like to join in the middle of the month, we will prorate your first month so you only pay for the number of classes remaining in that month. When you create an account, our system will recognize that you are new to our program and will automatically prorate your registration at checkout.




Do you have a multi-class discount?


Yes! All of our classes are priced as follows: All half-hour long classes: $40/month Each additional half-hour long class in the same month: $35/month All 1-hour long classes: $75/month Each additional 1-hour long class in the same month: $70/month Team classes (4 hours/week): $175/month Each additional sibling: $100/month




Do you have a sibling discount?


Yes! When enrolling multiple students from the same family, each additional sibling is $5 off per class! We do this in hopes that the cost of our programming can be atainable to all and that siblings have the opportunity to take classes with each other! Ex: When signing your family up for classes, student #1 will pay full price, while students #2,#3,#4 will pay $5 less per each class registered for.





Policies

Make-up Policy


Make-up classes are provided in the form of a make-up "token” on your student's account. Tokens are issued either when there are less than 4 class sessions in a month, or in the case of extreme weather. Make-up tokens can be used either for a future single class or single open gym. If your class is cancelled, you will receive notification of a makeup token to be used within 30 days of the cancelled class. We do not have makeup classes available for other types of absences.




Drop/Cancelation Policy


All of our classes are rolling enrollment. If you desire to drop your registration, please reach out to us by the 15th of the month to cancel enrollment for the following month. You can do so via handwritten note, voicemail, or email. Phone: 612-440-2333 Email: info@mplsgymnastics.com





My Account/Billing

When will I be billed for the classes I am registered for?





How often do I get billed for classes?


All of our classes are rolling enrollment and not session based, so billing happens every month as opposed to quarterly or yearly. We do this to keep our class options flexible, and for new students/families to have the ability to join when it is convenient for them!





Camps

Should my student eat before coming to camp or will there be a snack/lunch time?


If your student is signed up for the morning and afternoon session on any given day, they will get a lunch break between sessions, so please make sure to pack them lunch or a snack!




Can family members stay and watch?


Yes! We have a parent seeting area that can be used for summer camps! Seeting is first come first serve and a spot cannot be guaranteed for eveyone interested in staying to watch. Note: Adults are still required to wear a mask in the building through the month of June.





At the Gym

What should I wear/bring to class?


Students should wear comfortable athletic clothing that doesn't fit too loosely. Leotards are great if you have one, but a t-shirt and shorts/leggings works great as well! Leotards can also be purchased in the gym! Socks are not encouraged in the gymnastics space, but students can wear them if they would prefer. Personal items should be left in cubby holes upon arrival to class. Long hair should be pulled back and away from the face. Jewelry should not be worn during classes. Students should bring a waterbottle if they have one. There is a drinking fountain in the gym that they can use if they would prefer! The MPLS Gymnastics staff will not be responsible for ANY items that may be lost or stolen.




Can a parent leave during class?


Yes! If you would prefer to leave and do other things during your student's class, you are more than welcome to. We ask that you return 5 minutes before the end of class time to pick up for your student so that the coaches can attend to the next class. Want to check in and see how they are doing while away? Grab the zoom link info for that class day at the front desk so you can watch from your phone!




Can families eat while in the gym?


Families can eat while in the seating areas of the gym, but food and drink (including water) are never allowed in the gymnastics area. If a student needs a drink of water during class, we ask that they go and get a drink from the drinking fountain or from their waterbottle which is left in a cubby upon arrival to class. If you choose to eat at the gym, please be sure that your student has time between eating and the start of their class time so that they never enter the gymnastics space with food in their mouth.




Arrival and Pickup


Arrival: Please be sure that your student arrives 5 minutes before his/her scheduled class time (no earlier please). Escort your student into the building to keep them safe in the parking lot. Pickup: Please pick up your student on time. Please inform us if you know you will be late picking up your student. Instruct your student to wait inside the building until you arrive so you can walk them to the car. During peak times. the parking lot is crowded. Please take into consideration that our students may include young children. Please drive slowly and carefully.





Still have a question that needs answering?
Please reach out! We'd love to help.